Accessing your Email on Andriod devices

We recommend that you access your email on an Android device using 1 of the following 2 different methods:

Adding your account to the Outlook App

This is our prefered method as you will be able to manage your calendar easier within the Outlook App than if you are using the Gmail app. This is also the best way to manage any shared mailboxes you may use e.g. Clerk or Chair of a LGB.

The video below shows the steps that are required to add your Crofty Email account to Outlook.

The steps shown in the video are detailed in the instructions below.

  1. Install the Outlook for Android app from the Google Play Store and then open it.
  2. Select Get Started if this is your first time. Otherwise, to add another email account select the Menu button (top left hand corner) > select the Settings gear cog icon > Seect Add Account / Add Mail Account > Select Add Email Account. You should now be able to skip to step 3 below.
  3. Outlook may detect other email accounts you already have on your phone. You can choose to add these now or skip by selecting the Skip this Account option.
  4. Enter your full email address, then select Continue.
  5. Enter your email account password and select Sign In or Next.
  6. If multi-factor authentication is enabled, verify your identity.

Your email account will now be available within the Outlook App. If you have multiple accounts within Outlook you can switch between them by selecting the circle to the left of the Inbox title at the top of the screen. The accounts will be selectable at the left of the menu bar that has now appeared.

Adding your account to the Gmail Appp

The Gmail app is pre-installed on all Android devices. The video below shows the steps that are required to add your Crofty Email account to this App. We do not recommend that you use this method if you also have a shared mailbox. Please use the Outlook App and the instructions above.

The steps shown in the video are detailed in the instructions below.

  1. Open the Gmail app.
  2. Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Microsoft / Office 365.
  3. Enter your full email address and tap Next.
  4. Enter your password and tap Next.
  5. If you are prompted for multi-factor authentication then verify your identity.
  6. Select the Done button.

Your email account will now be available within the app. If you already have an email account in your Gmail App then you can switch between them by selecting the circle in the top right hand corner to bring up the account list. This circle will either contain your account image, your forename initial or an Exchange icon.