Accessing your Email on Apple Devices

We recommend that you access your email on an Apple device using 1 of the following 2 different methods:

You can set up your email account using the Outlook for iOS app available from the Apple Store or the built-in iOS mail app.

Adding your account to the Outlook App

The video below shows the steps that are required to add your Crofty Email account to Outlook.

The steps shown in the video are detailed in the instructions below

  1. Download the Outlook for iOS app from the App Store
  2. Open the Outlook for iOS app
  3. Select Get Started if this is your first time. Otherwise Open the collapsed menu in the upper left corner. Select Settings > Add Account > Add Email Account. You should now be able to skip to step 7 below.
  4. Outlook may detect other email accounts you already have on your phone. You can choose to add these now or skip by selecting the Skip this Account option.
  5. Open the collapsed menu in the upper left corner.
  6. Select Settings > Add Account > Add Email Account.
  7. Type your full email address, then select Add Account.
  8. Enter your email account password and tap Sign In.
  9. If you are asked for multi-factor authentication verify your identity.
  10. Tap Yes or Allow to give Outlook permission to sync calendar, contacts, etc.
  11. Swipe through the intro and you’re now ready to use Outlook.

Your email account will now be available within the Outlook App. If you have multiple accounts within Outlook you can switch between them by selecting the circle to the left of the Inbox title at the top of the screen. The accounts will be selectable at the left of the menu bar that has now appeared.

Adding your account to the Mail App

The video below shows the steps that are required to add your Crofty Email account to the Mail App.

The steps shown in the video are detailed in the instructions below

  1. Go to your device’s Settings, scroll down and select Passwords & Accounts >Add Account.
  2. Select Exchange from the list
  3. Enter your Crofty email address and a description of your account. Select Next
  4. If you are have a pop up appear about signing into your account select the Sign In option.
  5. Enter your password and select Sign In
  6. If you are asked for multi-factor authentication verify your identity.
  7. The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.
  8. Choose the apps you want your email account to sync with your iOS device and tap Save.

Your email account will now be available with the Mail app. If you have multiple accounts within the app you will see their inboxes and folders seperately within the Mailboxes screen.